Due to the ongoing travel restrictions, the CAA has extended the deadline for issuing Refund Credit Notes (RCNs). All valid Refund Credit Notes will benefit from ATOL protection until 30 September 2022. The period for firms to issue new RCNs has also been extended, and will apply indefinitely until further notice. The Air Travel Trust will provide at least one month’s advance notice of the scheme coming to an end.
In this document, we highlight eight key points from the CAA’s guidance on Refund Credit Notes, including the information you need when issuing them.
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