Chargebacks and Section 75 – guidance for the travel industry

Chargebacks and Section 75 – guidance for the travel industry

During the current Covid-19 pandemic, many customers are choosing to seek a refund for their cancelled holiday via a chargeback or Section 75 of the Consumer Credit Act 1974, claim. There are however many reasons why you should be defending these claims. Here we explain the difference between the two types of claim and provide some top tips on how to challenge a chargeback.

Chargeback infographic

If you would like more information or a copy of a template letter please get in touch and we’ll be more than happy to help.

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