Chargebacks and Section 75 – guidance for the travel industry

Here we explain the difference between the two types of claim and provide some top tips on how to challenge a chargeback.

15 May, 2020 Updated 22 Sep, 2021
Covid-19FinanceInsights
money-card

During the current Covid-19 pandemic, many customers are choosing to seek a refund for their cancelled holiday via a chargeback or Section 75 of the Consumer Credit Act 1974, claim. There are however many reasons why you should be defending these claims. Here we explain the difference between the two types of claim and provide some top tips on how to challenge a chargeback.

If you would like more information or a copy of a template letter please get in touch and we’ll be more than happy to help.

If you enjoyed this post we think you’ll love our newsletter. Get our latest blog posts, industry updates and exclusive content. Sign up below.

The COVID-19 crisis is rapidly evolving and the Government’s response and the details of support on offer are continuously changing. We’ll be updating our posts regularly to ensure our analysis and advice remains as accurate and useful as possible. To receive the very latest information as we release it follow us on LinkedIn. If you have any questions in the meantime, please get in touch.
Covid-19, Regulation